End of tenancy · 4-room flat, empty
Nine days empty before anyone arrived, so every horizontal surface was dusted again after the movers and the unit was walked the next morning.
End-of-tenancy & handover cleaning · Singapore
Hand the keys back
without the argument.
A move-out clean scoped against a numbered checklist, priced by the state the unit is actually in, and backed by a re-clean window with rules instead of adjectives.
Price my handback clean
What gets checked, not just cleaned
Written for
the inspection.
A handback clean is judged by whoever walks the unit after you leave — usually the landlord or the agent. So the work is scoped in their order, against our 42-point handback checklist, and the checklist is attached to your invoice.
- Kitchen, in inspection order
- Hob, hood filter, oven and racks, cabinet faces inside and out, sink and trap, backsplash, floor edges.
- Bathrooms
- Grout lines, glass and screen tracks, silicone edges, exhaust cover, toilet base and cistern, tile scale where stated.
- Rooms & built-ins
- Wardrobe interiors, window tracks, skirting, switch plates, aircon casing exterior, ceiling corners and vents.
- Evidence pack
- Dated photographs of each area after cleaning, kept with the checklist, so a later claim can be checked rather than argued.
Three handbacks, in full
Where the checklist
earns its keep.
Three illustrative units, written the way the visit is actually sequenced: what was there on arrival, what the checklist caught, and what the handback pack carried out of the door.
Handover between tenancies · condominium, one afternoon
Cleaned inside the booked access window, with the balcony and the aircon ledge included because the agent's checklist named them.
Move-in clean · 3-room flat, before the cartons
Window tracks and grilles, wardrobe interiors and skirting, finished before anything is carried through the door.
They show how a unit is sequenced, evidenced and priced.
The order that matters
Empty first.
Then clean. Then inspect.
Most failed handbacks are not cleaning failures — they are sequencing failures. Cleaning an occupied unit, then moving furniture out, gives the dust somewhere new to settle.
1 · Unit is empty
The clean starts only once furniture and boxes are out. If the unit is still occupied we clean around it and say so on the checklist — that limitation is recorded, not hidden.
2 · Condition check
On arrival we photograph the unit and confirm the condition tier you were quoted. If the state is different, we tell you before starting and re-quote in writing.
3 · Clean to the checklist
Work proceeds in inspection order, room by room, with the checklist marked as each item is done.
4 · A clear day
Where the schedule allows it, one clear day between the clean and the inspection keeps surfaces from being re-dusted by the movers' last trip.
5 · Evidence pack
Dated photographs and the signed checklist are issued to you. This is what you hand over if a claim arrives later.
6 · Inspection
If the agent raises an item inside the re-clean window, you send the photographs and the checklist and we return once under the terms below.
How the handback is accepted
- The handback is a joint walk-round against the numbered checklist the visit was scoped from, room by room, before anyone leaves. Each numbered line is marked clean, short, or not applicable — and the marked list is signed by both sides and emailed the same day.
- Anything marked short is re-attended at our cost within the re-clean window stated in the terms: the list is the claim, so nothing has to be remembered or photographed later.
- Where the agent or landlord’s own checkout flags an item on the list after our walk-round, send the checkout report with the item marked and we return inside the same window. An item that was never on the numbered list is a new scope, priced as an addition rather than argued as an omission.
- What we do not accept: liability for damage found after the walk-round that was not visible during it, or for items the tenancy agreement required you to repair rather than clean.
- Deposit-related paperwork stays yours: we clean against the list, we do not negotiate the deposit, and a receipt for the visit is issued the same day so the agent can attach it.
Priced by condition
The state of the unit
sets the number.
Three tiers, decided by what is actually there on arrival — not by the number of rooms alone.
Rates reviewed 18 September 2026.
| Condition tier | What it means | From |
|---|---|---|
| Well kept Recently cleaned, light dust only | Wipe-down of all listed surfaces, floors, bathroom and kitchen detail | S$280 |
| Lived in The common case after a tenancy | Full checklist including skirting, window tracks, wardrobe interiors and appliance exteriors | S$420 |
| Neglected Long vacancy, grease or scale build-up | Full checklist plus degreasing, scale removal and a second pass on kitchen and bathrooms | S$680 |
Listed extras, priced before the clean starts: oven interior, hood filter, refrigerator, balcony, aircon ledge, windows with restricted access, and disposal of items left behind. Your quote is locked by the dated photographs taken on arrival — if the unit matches what you showed us, the price does not move at the door.
Written scope
What cleaning
does not fix.
Handback disputes usually name something a cleaner was never going to fix. Both lists are agreed before the visit.
Check a unit with usInside the price
- Every item on the 42-point handback checklist, marked as completed
- Dated photographs of each area after cleaning
- Sink, trap and drain cleaning where accessible without dismantling
- Floor edges, skirting and window tracks
- Removal of ordinary household rubbish in bags you have gathered
- The re-clean window stated below
Outside it, and honestly not cleaning
- Painting, patching, grouting renewal or silicone replacement
- Pest treatment, mould remediation behind surfaces, or odour treatment
- Repair of damaged fixtures, doors or fittings
- Renovation debris, paint cans, or builders' waste
- Dismantling built-ins, moving furniture, or disposing of large items
- Wall or ceiling cleaning above reach without equipment
If the agent still complains
A window, not
a promise.
We return once, inside a stated window, when the claim is made the way this clause requires. It is written as a rule so it can be used.
- 72 hours
- The re-clean window starts at handover and runs for 72 hours. Claims after that are quoted as a new visit.
- Reported in writing
- The complaint comes to us in writing, with the itemised list of what the inspection named.
- With photographs
- The claim carries photographs of the disputed areas taken at the inspection, so the finding can be compared with our own dated record.
- Within scope
- The disputed item is on the checklist we signed. Items outside the scope above, or work undone by others after we left, are quoted separately.
If our evidence and the inspection disagree, we say so plainly and show you both sets of photographs rather than arguing the point.
Client perspective
“The agent's list came to nothing, because we already had photographs of every corner.”
End of tenancy · sample story
Sample story. Not a real customer review.Before you book
Questions that decide
the visit.
Why is a handback clean more expensive than an advertised flat rate?
Because a flat advertised rate is priced for a well-kept unit. Between tenancies the work that actually takes the time is the parts a regular clean skips — oven and hood inside, window tracks, wardrobe interiors, grout lines, exhaust covers and the edges behind appliances. We price the tier the unit is honestly in, and we show you the tier on arrival.
Should the unit be empty first?
Yes, whenever it can be arranged. Cleaning around furniture means the dust that the last movers disturb lands on surfaces that were already cleaned. If the unit cannot be emptied in time, we record on the checklist that it was cleaned occupied, and we tell you which areas that affects.
Do I need to be there?
Not necessary, but someone needs to give access and confirm the condition tier. Many owners meet us at the start for ten minutes, check the tier against the quote, and leave us a set of keys. If you cannot attend, the dated photographs and the signed checklist are issued to you afterwards.
What if the agent's checklist is longer than yours?
Send it before the visit and we will say which items are inside the price and which are not — before you pay, not after. Where a landlord's checklist names something outside cleaning, such as a repair or a paint touch-up, we say plainly that it is not cleaning work and should not be expected from a cleaner.
How are the photographs used?
They are taken after cleaning, kept with the signed checklist, and issued to you as your evidence pack. They record condition, not people, and we do not use them publicly without your written permission.
Start with the state of the unit
Send photos.
We'll price the tier.
Send a few photographs of the kitchen, bathrooms and floors, and tell us when the unit is empty and when the inspection is booked.
Concept only. Nothing is sent or booked.