Daycare & training · Singapore
Fourteen dogs a day across two rooms, a published routine with a two-hour rest block, a paid assessment before any first day, and a class ladder that says what the next level requires.
Book an assessment
Three ways to use the house
Fourteen dogs a day across two rooms, and we stop at fourteen. When a day or a class is full, this page says so and the list closes rather than the ratio slipping quietly through the afternoon.
Drop-off from 7.30am, two play blocks, a two-hour rest block and a training or enrichment block, with a written note home at pick-up. Groups are matched by size and play style, not by arrival order.
Ask about a full day ↗4 hoursFor a first visit, a young dog, or a day when eight hours is too much. Same supervision and the same rest block, at half the length.
Ask about a half day ↗8 hours, plus a training blockA full day with a one-to-one training block inside it, and a handover at pick-up that says what was worked on and what to practise this week.
Ask about day & train ↗Capacity, as a rule rather than a claim: fourteen dogs a day, two rooms, a maximum of seven dogs to one handler at any time, and never more than eight in a group. When a day is full, it is full and this page says so — a fifteenth dog is not added to a busy afternoon to keep the day profitable.
The timetable flexes with the dogs in the room: a nervous newcomer moves to a quieter block, a hot afternoon shortens the yard time, a class day shifts the training block. Two things do not move — the rest block and the pick-up window. This is the routine the house runs; it is not a promise about any individual dog’s day.
What you get instead is written down — a note at pick-up, two photographs from the day, and a phone call when something needs your decision. A live camera tells you your dog is standing somewhere; two photographs and a note tell you what happened.
If you want to see the rooms, come at 2pm on a weekday and look at them while the dogs are in them. We will not schedule your visit around a quiet hour to make the room look calmer than it is.
Two handlers in the room through every play block, one through the rest block, and a person with current pet first aid on site at all times. The pet first-aid certificates hang by the door with their dates printed on them, and the renewal date is the whole of what makes one worth anything — a lapsed certificate is taken down rather than left up.
The rota is written up each morning against the dogs booked that day, so the number of handlers is a schedule, not an adjective.
The training half
Levels are gates rather than upsells. A dog that has not passed the level below is not put in the class above, because one dog working well out of its depth stops the class working for the other five.
Classes run Wednesday evenings and Saturday mornings. Each course has a fixed start date and a fixed number of places; the next date and the places left are given on the phone, and a place is confirmed when the payment clears rather than when the enquiry arrives, a class that is full is marked full rather than left quietly full, and an enquiry that arrives after that date goes to the next intake. If a dog misses a week the session is not carried over, and the class does not shrink to wait for one dog.
The next intakes
A class starts on a fixed date with a fixed number of places, and a place is held when the payment clears rather than when the enquiry arrives. This is the state of the calendar this morning.
A dog that misses two consecutive weeks moves to the next intake rather than being carried through a course it has stopped attending, and a session missed for illness is made up only where a space opens in another group at the same level. When a class is full it is marked full here and on the phone, and the waitlist is taken in the order it was written down.
Who is with your dog
Lead trainer and behaviour lead. Runs Bronze to Gold and the day-and-train blocks, and takes the assessments for dogs that arrive with a history on their record.
Concept profile. Not a real instructor.Daycare floor lead. Matches the groups each morning, keeps the rest-pen rotation and writes the notes that go home at pick-up.
Concept profile. Not a real instructor.Printed against every instructor on the board by the door: the certifying body, the certificate number, the levels each one is signed off to teach, and the house licence for these premises with its renewal date. Photocopies go out on request, and the rota is written each morning against the dogs booked, so the numbers are a schedule rather than a claim — two handlers to fourteen dogs through every play block, one to seven at any moment, and never more than eight in a group.
The rooms and the limits
We show the room before you book, and we show it while the dogs are in it — not at a quiet hour chosen to make the space look calmer than it is. This is what the walk-through covers.
A 1,200 sq ft indoor room and a covered outdoor yard, kept as separate play spaces so a group of six is not playing in the same air as eighteen. Rest pens are individual, on the floor, in a dimmed corner away from the noise.
Groups are matched by size and play style, at a ceiling of eight. We do not take dogs that are not neutered past eighteen months, dogs with a bite history, or bitches in season. That is a limit on the house, and it is the one that keeps the room usable for every other dog in it.
The dog comes out of the group first, then the owner is phoned — handlers do not wait for a decision to move a dog that is hurt, unwell or over-aroused. The nearest veterinary clinic is named on the wall and is called ahead so it expects you. Where it is not an emergency, the dog rests out of the group and the note home records what was seen and when it happened.
Open 7.30am to 7.30pm, Monday to Saturday. Transport runs in two distance bands with a fixed window: collection between 7.30 and 9am, return between 5.30 and 7pm. A specific time inside that window cannot be promised, and a delay is not a reason to keep a dog past 7.30pm without the late charge. Parking is outside the gate; the bus stop is a short walk.
Before the first day
Every dog is assessed before it joins a group, and the assessment is a paid session of its own. That fee is the price of not finding out how a dog behaves by putting it into a group of seven.
S$30, booked ahead, run between 11am and 4pm. The dog spends the hour with the group at a distance, then inside it, then is called out. What it screens: how it greets, whether it reads another dog’s signal to stop, how it recovers from a startle, and how it takes handling. What you get: admitted, admitted to half days only, or not a fit for group care — with the reason written down either way, and the fee charged once.
For daycare: annual vaccination against distemper, hepatitis, parainfluenza, parvovirus and leptospirosis, with internal and external parasite prevention, all in date on the day your dog arrives. For class days and boarding: kennel cough (Bordetella) is added, because a class is a shared room. Proof is the record from your vet, photographed and sent before the day — not a yes at the door.
Puppies from 14 weeks are admitted to class with a veterinary record showing a minimum second vaccination and deworming, and a dog certified healthy by your vet. An unvaccinated puppy is not admitted to a shared class, and there is no exception for a first-time owner’s nerves.
Bites, guarding, separation noise, anxiety, old injuries, what the dog does at a gate. It changes how the groups are set up and how long the day runs, not whether we take the dog — but a hidden history means the assessment starts from the wrong assumptions.
If something happens at 11am we phone. A number that rings out means your dog waits out of the group until a decision arrives, which is a worse afternoon than one phone call.
What the assessment is not: it is not a certificate that a dog is safe in every group, and it does not hold a place on a busy day. It is a reading of behaviour on the day it is run, which is why the first three visits are watched more closely than the tenth, and why a dog can be moved to a different group without being asked to leave.
Before you book
Every row carries the length of the day, the size band, and whether the figure is a single day or a package rate — because “about fifty dollars” is not a number you can plan a working week around.
| Service | Length, package and basis | Fee |
|---|---|---|
| Daycare, small Under 10 kg | 8 hours · single day S$38 · 10-day pack S$360 (S$36 a day) · each additional hour after 8, S$8 | S$38 |
| Daycare, medium | 8 hours · single day S$44 · 10-day pack S$420 (S$42 a day) · each additional hour after 8, S$9 | S$44 |
| Daycare, large From 25 kg | 8 hours · single day S$54 · 10-day pack S$510 (S$51 a day) · each additional hour after 8, S$10 | S$54 |
| Half day, any size | 4 hours, morning or afternoon block | S$30 |
| Day & train | 8 hours including a one-to-one training block and a handover at pick-up | S$95 |
| Assessment Once, before the first day | Up to 1 hour, with the finding written down either way | S$30 |
| Group class | 6 weekly sessions, 1 hour each, maximum six dogs, fixed start date | S$750 |
| Private session, at the house | 45 minutes, one dog, outside the class timetable | S$250 |
Add-ons, priced rather than promised: transport S$28 two-way within 5 km, S$45 two-way under 19 km, and quoted per trip beyond that, with collection between 7.30 and 9am and return between 5.30 and 7pm and no promise of a specific time inside the window; a 50 per cent peak-date surcharge on the dates posted at the counter; collection after 7.30pm at S$8 per half hour; feeding, medication and a medicated bath as separate lines when they are needed. Nothing on this list is added to a pack price without being said first.
Three records
S$38 to S$54 a day by size · 10-day pack S$360 to S$510 · 8 hours
Drop-off from 7.30am into the group matched that morning: two play blocks with two handlers on the floor, and a two-hour rest block between them that is not traded away for extra play.
Size and play style set the group, not arrival order, and a fourth dog waits in the pen rather than walking into an unsettled group. The rest-pen rotation is written up each morning against the dogs booked, so a full day is fourteen dogs and never a fifteenth.
S$750 · 6 weekly sessions of 1 hour · maximum six dogs
Bronze filled its six places a fortnight before the start date. The seventh enquiry was offered the next intake rather than a seventh chair in the room, and the prerequisite was checked before payment was taken.
Puppy foundation, or the assessment for an older dog that has done neither. Two of the enquiries were moved down a level rather than up, and the level a dog is working at is printed on the note that goes home each week.
Up to 1 hour, booked between 11am and 4pm · admitted, half days only, or not a fit
A rescue that greeted politely and then froze when five others moved at once. The outcome was half days with a named handler for the first three visits — and the part that says no to full days yet is written down too.
How the dog greets, whether it reads another dog’s signal to stop, how it recovers from a startle, and how it takes handling. The fee is charged once and is not credited against the first day, because the hour was spent either way.
Each record above is written the way the note home is written: what the handlers saw, what was decided, and what it cost. Capacity sits in the numbers rather than in the adjectives — fourteen dogs, two rooms, one handler to seven at any time — and when a day or a class is full the list closes rather than the ratio stretching quietly through the afternoon.
One paid hour, with the outcome written down either way.
The group is set by size and play style, and the handler is named before the first day.
Two play blocks and a rest block, on the clock and at the stated ratio.
What was eaten, who it was with, and what ended a block early.
A clearer starting point
Pick the closest description. It starts the right conversation instead of a general enquiry about daycare.
Assessment first, then half days. Two short visits tell you more than one long one, and the note home says how the settling went rather than whether it was “fine”.
Book an assessmentFull days, at least two a week, on the same days each week. A dog that comes once a fortnight spends the first half of every visit relearning the room.
Ask about a full dayPuppy foundation first, then half days once the vaccination record is in. Ask about the rest block — a puppy needs more of it than an adult, not less.
Ask about the class ladderHalf days with a named handler, or private sessions at the house where a group is too much. We would rather sell you less than run a dog through a room it cannot cope with.
Ask about private sessionsSay so at the assessment: it changes the group, the length of the day and the handler. A house that takes a bite history without asking anything is not doing the others in the room any favours.
Talk to us firstHow often, and why it matters more than how long: a dog does better with at least two days a week, on days that stay the same, and a nervous dog usually needs three to four short visits in the first month before the days get longer. One trial day a fortnight is the shape that works least, because the room is new every time. None of this is a promise about how any individual dog will settle — it is what the ratio and the routine are built for.
An owner’s view
“They asked for the vaccination record before the assessment, charged for the assessment, and told us in writing that full days were not right yet. Half days for a month, and the note comes home every time.”
Assessment and half days · sample story
Sample story. Not a real customer review.Before you book
You are told the reason in writing, on the day, and the assessment fee is not refunded because the hour was spent. From there the honest options are half days with one handler, private sessions at the house, or a different kind of care, and we will say which one we would choose rather than taking the booking anyway. A dog that is not admitted is not a bad dog; it is a dog whose needs this room cannot meet at this ratio.
No public live feed. What you get instead is a note and two photographs at pick-up, and a phone call the moment anything needs your decision. If you want to see the rooms, come at 2pm on a weekday and look at them with the dogs in them — but book it rather than turning up, because the door is opened by a handler who is on the floor.
Fourteen dogs a day, two rooms, two handlers in the room during play blocks, a maximum of seven dogs to one handler at any time, and never more than eight in a group. When the day is full it is full and this page says so. The rota is written against the dogs booked that morning, so a busy day adds a handler or closes the list rather than stretching the ratio.
For daycare: the annual core vaccinations and internal plus external parasite prevention, all in date on the day of the visit. For a class day or a boarding day, kennel cough is added because those are shared rooms. Puppies from 14 weeks need a veterinary record showing a minimum second vaccination, deworming and a healthy certification. Proof is photographed and sent before the first day, and a record that has lapsed during the year means the day is turned away — which is charged, because the place was held.
Twenty-four hours’ notice puts the day back on your pack, free. Inside 24 hours the day is charged, because the place was held and the ratio was set for your dog. Collection after 7.30pm is charged per half hour, and repeated late collections move a booking to half days until it stops happening. Pack days expire three months after purchase, with the date written on the receipt.
A dog that arrives unwell goes home, and the day is charged. A dog that becomes unwell or is injured here comes out of the group first, then you are phoned; the nearest clinic is named on the wall and is called ahead so it expects you. We do not hold a dog in a group while waiting for a decision, and a dog that needs one-to-one watching is priced as a private session on top of the day rather than quietly absorbed.
Start with the dog
An assessment is booked before any first day, and a place is confirmed when the payment clears. When a day or a class is full, the list closes and this page says it is closed — the day is not stretched to fit one more dog.
Concept only. Nothing is sent or booked.
The day on the clock · Days, packs and terms · Book an assessment