Automation & Integration

Typical work includes file handling, transferring data, generating reports, sending notifications and updating records. Provide an example of the input and the expected output.

Missing fields, duplicate submissions or work that needs a person can change the flow. Define these alongside the normal steps so the agreed process can be tested.

Connecting two software platforms may need SaaS or API integration. Research, drafting or classification that relies on AI belongs under AI-assisted automation.

Automation starts at S$480 for one agreed task and ships in 4–10 working days after the scope is confirmed, with test results and operating instructions. The fee follows the agreed steps, the tools involved and how many exceptions stay with your team; company size does not change it. If the process itself is unclear, the fixed S$300 Workflow Review comes first and gives you the current steps in writing plus improvements in priority order.

The number of steps, the number of tools involved, whether each tool offers a supported way to read and write data, how many exceptions stay manual, whether a person must approve each run, how often the work runs, and whether results have to be written back into an existing system. Send one real example of the task and those answers are usually visible in it.

The scope confirmation answers that before any work starts. If a tool offers no supported way to read or write its data, we say so and agree an alternative such as an export and import path, or the task is not worth automating in its current form. Connecting two business systems instead is a separate service, SaaS or API Integration from S$720.

The automation is run against your own sample inputs and the exceptions you listed, before handover. Those test results are part of the delivery, so you can repeat the same cases yourself and see the same output. The scope names which samples count as accepted.

Exceptions are agreed in the scope, and the delivered instructions state what the automation does when it cannot continue and which person takes over. Ongoing monitoring is not part of this service; if you want the automation watched on a schedule, that is arranged as ongoing maintenance from S$250 per month.

Start with one task end to end; that is what makes an automation testable. A process with several roles, permissions, approvals and records to keep is usually a custom business system from S$1,500, where the roles and rules are part of the agreed scope.

Yes. This service automates steps whose rules can be written down: move data, generate a file, update a record, send a notice. Work that needs reading unstructured content, classifying it, or drafting a first version is AI-assisted automation from S$900, where the review steps stay visible in the design.