Contract & temp staffing · Singapore
We staff by the hour on a rate that is itemised — the worker's agreed pay, each statutory on-cost we carry, and our margin as its own line — with hours invoiced from timesheets your supervisor approves.
Request the rate sheetBefore anyone starts
Contract work is bought by the hour, so the first thing we hand you is the arithmetic: who employs the worker, what the hourly rate is made of, and what we will and will not send to your site.
Integrity notice: we contact workers by phone or email from a named consultant. We never ask for money, bank details or identity documents through a messaging app, and an offer that does is not from us. Illustrative concept policy — ask the agency you appoint for the same sentence, in writing.
What we staff
Pickers, packers, forklift operators and drivers for peak periods, seasonal cover and one-week gaps. Shift patterns are written down before the request goes out, and hours are approved by your supervisor.
Brief this desk ↗Desk 02Machine operators, technicians and maintenance cover. The site certification and the permits a role needs are checked before anyone is offered, because a good operator without the right ticket is no use on day one.
Brief this desk ↗Desk 03Accounts, administration, customer service and reception cover, including part-time patterns and short gaps. Most of these roles are filled from people we have already placed and spoken to.
Brief this desk ↗Desk 04Interim accountants and payroll staff for month-end, audit season or a system migration. These are quoted on the same itemised basis, with the length of the assignment stated.
Brief this desk ↗Fill time is part of the rate. Most warehouse and support shifts are offered from our own pool inside 72 hours of a written request; technical and interim finance roles usually take five to ten working days, because a certificate, a permit or a system background has to be checked first. If we cannot fill it in that window, we say so rather than sending profiles to look busy.
How an assignment runs
You send the site, the shifts, the duration and the rate ceiling. Within one working day we say whether we can fill it and at what rate.
Pay rate, each statutory on-cost and our margin, as separate lines. Nothing starts until you have approved the sheet in writing.
We approach our own pool and the wider market, and send summaries only for people who can start. Eligibility to work is checked before an offer, not after.
The worker is employed by us: contract, payroll, statutory contributions, insurance and paid leave sit with us and not on your headcount. You direct the work; we carry the employment.
The supervisor who signs the shift approves the hours by the stated cut-off each week. Approved hours are the only hours we invoice — an unapproved hour is not billed, and waiting for approval does not hold up the worker's pay.
We invoice weekly against approved timesheets on the agreed terms, with every allowance on its own line, and each assignment carries a stated end date or a notice period.
| In the week | Who acts | What exists afterwards |
|---|---|---|
| Monday | The worker submits the hours worked | A timesheet listing site, shift, start, finish and break |
| Tuesday cut-off | Your supervisor, or the delegate you name | An approved timesheet, or a correction sent back the same day |
| Payroll day | We process pay and statutory contributions | The worker is paid on the agreed pay date whatever the invoice status |
| By the fifth working day | We invoice you | An invoice whose hours equal the approved timesheets, with allowances itemised |
| Payment terms | You pay | The terms agreed in writing — illustrated here as 14 or 30 days from invoice |
| If an approval is missed | Nobody invoices those hours | The hours wait for approval, and no late or administration charge is added |
The rate, opened up
A temporary worker's hourly charge is not our price for a person. It is a wage, plus the costs an employer is required to carry, plus our margin. On this page it is written as six lines rather than one blended number, so you can argue with any of them before the work starts.
| Line | What it is | Illustrative S$ per hour |
|---|---|---|
| Agreed pay rate | The wage the worker is engaged at, before any employer cost | 18.00 |
| Payroll and statutory contributions | Employer contributions payable on the wage, at the rate that applies to that worker | 3.10 |
| Work injury and medical insurance | Cover an employer carries for the worker, priced per hour of exposure | 0.45 |
| Leave and public holiday provisioning | Set aside hourly to fund the paid leave and holidays the worker is entitled to | 0.92 |
| Recruitment and administration | Screening, references, the consultant's hours, payroll runs and timesheet processing | 1.60 |
| Our margin | What we keep, on its own line so it can be negotiated in the open | 2.43 |
| Hourly charge to you | The six lines above added up — the only number we invoice against | 26.50 |
Everything on the invoice
The lines that make a timesheet invoice higher than hours multiplied by a rate are listed here before the first shift. Each one is agreed in the assignment letter, and each one appears as its own line on the invoice.
| Allowance | When it applies | Illustrative basis |
|---|---|---|
| Overtime | Hours worked beyond the hours agreed for the shift or the week | A stated multiplier on the pay rate — not on the charge rate |
| Public holiday work | A shift on a public holiday, where the worker agrees to it | A stated multiplier, plus the holiday hours set aside |
| Night or rotating shift | Where the shift pattern falls outside the day rate | A flat per-hour or per-shift allowance, agreed in writing |
| Travel and fares | Where the site is not the worker's usual location | A flat daily amount, itemised per day worked |
| Meal break | Only where the shift length or the site's rules require one | A flat per-shift amount, shown as its own line |
| Conversion fee | Only if you take the worker onto your own payroll | Set out in the conversion schedule below, and it can reduce to zero |
Which model, and what changes
Four ways to cover the same job, with the difference that actually matters to a finance team: who employs the person and what you commit to up front.
| Model | Up front | How it ends |
|---|---|---|
| Contract and temp Employed by us | Nothing; approved hours are invoiced weekly | A stated end date or a notice period |
| Temp-to-perm Employed by us, until the conversion date | Nothing | A conversion fee that reduces with the hours worked |
| Employer-of-record payroll Employed by us; you direct the day-to-day work | Nothing beyond the payroll margin | Notice, as agreed in the payroll letter |
| Permanent placement Employed by you, from the start date | Nothing on the contingent model | The placement fee and its replacement window |
The written rate sheet is the contract. An indicative band is what we say on the phone; the sheet that follows it names the role, the site, the shift pattern, each on-cost line, the margin and the allowances, and it is the sheet the invoice is checked against. Nothing in this section is a quotation for a real role.
One assignment, in order
A distribution centre needed eight pickers for a peak that started in nine days. The rate sheet was signed on day two, four people came from our own pool and four from the market, and the invoice ran weekly against the supervisor's approvals.
Illustrative assignment: the request named the site, the shifts (two rotating patterns), the ceiling rate and the nine-day notice. The rate sheet itemised pay, employer contributions, insurance, leave provisioning, administration and margin, and one allowance for the shift premium. Eight workers started on the agreed date; three stayed on for a further month. Each week the supervisor approved hours by the Tuesday cut-off, and each Friday an invoice followed with the same hour total as the approved timesheets. This is an illustration of how hours are priced and evidenced, not a completed engagement.
One conversion
A finance interim covered a system migration for ten weeks, and the client asked to take her onto its own payroll. The conversion schedule had been attached to the assignment letter on day one, so the fee was a subtraction rather than a negotiation.
Illustrative conversion: the assignment letter stated the conversion fee and the hour bands it reduces through. At week ten the client had been invoiced for 440 approved hours, which fell in the middle band, so the fee was a stated percentage of the placement fee less the credit for hours already invoiced. The worker's notice was worked out, the last invoice followed the same weekly pattern, and the assignment ended on the date stated rather than on a month end. This is an illustration of how a conversion is calculated, not a completed engagement.
Illustrative assignments. They show how hours, invoices and a conversion are handled, not completed client work, and no client or worker is named.
No conversion fee. You are still deciding whether the person fits, and so are they.
A stated percentage of the placement fee, less a credit for the hours you have already been invoiced for.
A smaller percentage again, or a straight buy-out figure quoted in the assignment letter on day one.
No conversion fee. The assignment has run long enough that the hourly margin has paid for the introduction.
Who carries the employment
For the length of the assignment the worker's contract, pay, statutory contributions, insurance and paid leave sit with us. You direct the work and you stay out of the payroll — which is the reason a compliant agency charges more than an hourly wage.
Illustrative concept: no licence number, award or accreditation is claimed on this page. Ask any agency for its number and check it in the national employment agency directory before you sign.
If the person is not right, or does not turn up, we replace them at our cost. The replacement window is counted from the new starter's first shift, not from the first worker's, and the hours already invoiced are not re-charged while the site is uncovered.
Tell us about a replacementThe replacement is at your cost where the role changed after the start date, where the worker was asked to do something outside the brief, where the site's own safety or conduct rules were not applied, where the assignment was ended without the notice period, or where the worker left for a reason we could not have checked — a personal circumstance disclosed to nobody. Each of those is written into the assignment letter rather than argued about later.
Only approved hours are invoiced, and an unapproved hour is never billed. If an approval is missed the hours wait rather than becoming a late charge, and the worker is still paid on the agreed pay date out of our own funds.
A neutral checklist, because the risk is real whether or not any particular supplier is careless: unpaid employer contributions, an injured worker with no cover, a worker with no legal right to work, hours with no timesheet behind them, and a levy or tax bill that can follow the end hirer. Each is checkable. Ask for the payslip, the insurance certificate, the work pass, the timesheet and the invoice — and ask to see them before the first shift, not after the first incident.
Client perspective
“The rate came as six lines, and the third invoice matched the sheet line for line — including the shift premium we had argued about.”
Contract cover · sample story
Sample story. Not a real customer review. Ask for the weekly cycle in writing and for two assignments we can call before you sign anything.Before you sign
Because the wage is only one of the lines. On top of it sit the employer contributions payable on that wage, insurance for the worker, the paid leave and holidays they accrue, the cost of recruiting and administering them, and our margin. A supplier quoting a rate close to the wage is either not carrying some of those or has put them somewhere you cannot see. Ask for the six lines and compare them, not the totals.
We are, for the whole assignment: contract, payroll, statutory contributions, insurance and paid leave. Your headcount does not change, and the worker is not your employee while the assignment runs. You direct the day-to-day work and the work hours; discipline, pay and employment paperwork are ours.
We replace them at our cost, and the replacement window restarts with the new starter. Hours already invoiced are not charged again for the time the site was uncovered, and the assignment letter names the two or three situations that void the free replacement — a role changed after the start date, a task outside the brief, or a site rule that was not applied.
Yes, and the fee is fixed before you decide. The conversion schedule attached to the assignment letter reduces the fee as approved hours accumulate, and past a stated band it is zero. If a supplier will not attach that schedule on day one, assume the number is negotiable at the worst possible moment — yours.
Your named supervisor approves the shift hours by a weekly cut-off, and approved hours are the only hours invoiced. A missed approval delays the invoice, not the worker's pay: we pay on the agreed pay date from our own funds. Nothing is billed for hours nobody approved, and no late or administration charge is added for waiting.
Five things, and each one is a document rather than a promise: the licence and registration number, checkable in the national directory; the insurance certificate covering the worker; proof of the worker's right to work before day one; the itemised rate sheet with every on-cost line and the margin shown; and the conversion schedule, the replacement terms and the payment terms in the same document. Illustrative concept — this page claims no licence, award or accreditation of its own.
Start with the shift
Send the role, the site, the shift pattern and the dates. If a rate ceiling is already fixed, say so at the start — we will tell you whether the hours can be staffed instead of sending a number that cannot be met.
Concept only. Nothing is sent or booked.
We contact workers from a named consultant's phone or email and never ask for money, documents or bank details through a messaging app.