Five to eight people, each spoken to before they reach you, with what was verified written beside their name. The fee model is named before the search starts, not after the offer.
A shortlist is a set of decisions with reasons. Yours should say who was approached, who said no, and what was checked before anyone reached you.
In every shortlist
Five to eight profiles, each with a two-page summary
Right-to-work or work-pass eligibility, checked not assumed
Salary expectation and notice period, in their words
References taken, and what the referee was asked
Any technical or practical assessment, named
Why they are on the list — and who was left off
What we will not do
No untargeted CV dumps
No profile we have not spoken to ourselves
No salary inflation to widen the negotiation gap
No CV shared without the candidate's consent
No client name used in an approach without permission
No claim about a candidate that cannot be verified
Illustrative concept policy. The number of profiles and the window are agreed per role in the engagement letter, as are consent, confidentiality and data-retention terms.
You brief the role, the must-haves and the constraints. We say honestly whether we can fill it before you engage us.
Search & approach
Market map, direct approaches and our own network. Every candidate is spoken to before they appear on a list.
Shortlist review
You review five to eight profiles inside the agreed window and tell us who to move on.
Interviews
Arranged around your diary, with feedback within a day so the candidate is not left waiting.
Offer & negotiation
You decide; we run the negotiation, the counter-offer and the notice period with the candidate.
First ninety days
A check-in at the start and at three months, and the guarantee window if the hire leaves early.
Illustrative concept terms. A first shortlist is normally delivered inside five to ten working days; the exact window is agreed in the engagement letter.
Stage
What you do
What we do
Brief
The brief, the band and the deal-breakers
Say whether the role is fillable and on what model
Shortlist
Review inside the window, one clear answer
Approach, screen and verify before sending
Decision
Interview and decide
Schedule, feed back, negotiate
How we are paid
Named, before the search.
Most agencies will not say how they are paid until you ask twice. The model and the trigger belong in the first conversation.
Illustrative concept terms. The fee itself is negotiated per role and stated in the engagement letter rather than advertised; the model and the trigger below are what a client should hear before any work starts.
Engagement
How it works
When it suits
Contingent
No hire, no fee; we may be one of several agencies on the role
A clear brief and a market with people in it
Part-retained
A smaller up-front commitment, the balance on placement
Specialist roles where the market is thin
Retained
Paid in stages as the search runs, one firm on the role
Senior, confidential or sensitive searches
Contract & interim
Day rate or monthly, with the margin stated in the contract
Cover, a project, or a role that may change shape
AFTER A SHORTLISTING SESSION / CONCEPT SEARCH
One search, in order
The brief decides the shortlist.
Most briefs arrive with a title and a salary band. The ones that work also say what the person owns, which three things matter more than the rest, and what the team has already tried. That is the difference between a shortlist you can act on and a list of people who look right on paper.
Explore this search scenario ↗
Illustrative brief: a 40-person manufacturer needs a supply-chain manager. The brief names the must-haves (planning systems, a plant environment, willingness to work across two sites) and the constraint (no work-pass sponsorship). Six candidates are approached, four are interviewed by the consultant, three are shortlisted with expectations and notice periods in writing. Two are interviewed by the client inside a week, one offer is made and negotiated, and the start date and notice period are managed to the day. This is a scenario, not a completed placement.
One paragraph in the client's own words, so the brief and the people sent to you can be checked against the same thing.
The people, with the evidence on each line
The years, the systems, the licences and the results that were actually checked — attached to the claim rather than implied by a job title.
What we could not verify
Stated on the profile, in the same place as everything else. A gap named before the interview costs nothing; a gap discovered afterwards costs the hire.
The fee position, before any introduction
Model, percentage or retainer, and what happens on a replacement — in writing before a name leaves the file.
A clearer starting point
The role brief.
Three parts. Write them down once and the first shortlist stops being a guessing game.
01The role +
Title, seniority, who the person reports to and what they own. The salary band matters less than the scope — a narrow band with a wide scope is the most common reason a search stalls.
Three things you will not compromise on, and the rest you can teach. If everything is a must-have, the shortlist will be empty and the market will tell you so.
Location, work-pass eligibility, start date, budget ceiling and whether the role is confidential. The eligibility question is checked before the shortlist, never after the offer.
“The first shortlist came with reasons — who they had spoken to, what was checked, and who had already said no. That is what made the decision quick.”
Supply-chain search · sample story
Sample story. Not a real customer review. Agency reviews are usually aggregated and unverifiable; ask for two placements we can call instead, and for the consultant who would run your search by name.
The practical questions
Before you brief us.
How are you paid?+
The model is named before the search starts: contingent with no hire, no fee; part-retained; retained in stages; or a contract margin stated in the contract. The percentage is negotiated per role and written into the engagement letter rather than advertised.
How fast is the first shortlist?+
Normally five to ten working days from a written brief, and the exact window is agreed in the engagement letter. If the brief cannot be filled inside that window, we say so at the start rather than sending profiles to look busy.
Do you check work-pass eligibility?+
Yes, before the shortlist. Sponsorship, quota and eligibility rules change, and a candidate who cannot be employed in Singapore is not a candidate — it is a delay your team pays for.
What if the hire leaves early?+
A guarantee window applies to placements and is stated in the engagement letter, with what it covers and what ends it. Ask what happens to the fee, and whether a replacement search is included or charged.
Start a conversation
Begin with the role brief.
The title, what the person owns and the three must-haves. That is enough to say whether we can fill it.